Free Shipping on Orders $39+!
Standard shipping, Lower 48 US states only
Standard shipping, Lower 48 US states only
FAQ
FREQUENTLY ASKED QUESTIONS
WHO ARE GO! TOYS & GAMES?
Go! Toys & Games is a family-oriented company dedicated to fostering imaginative play for all ages. We offer a wide range of toys and games, ensuring that every product brings joy and fun to your home. We are part of the Go! Retail Group, which includes other popular brands such as Attic Salt/Fuego, and Calendars.com. Read more at our About Us page.
SHIPPING
- What are the shipping options and costs?
- We offer several shipping options, including standard, expedited, and express shipping. The cost varies based on the selected option and your location. For detailed shipping rates and estimated delivery times, please visit our Shipping Information page.
- How can I track my order?
- As soon as we receive your order, you'll be sent a confirmation email. You may check the status at any time on the Order Status page, by entering the confirmation number and your email address. If you haven't received a confirmation number within an hour, please check your spam folder or reach out to us for help. Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on the carrier’s site to track your order status.
RETURNS
- What is the return policy?
- We accept returns within 30 days of purchase. Items must be in new and unused condition with original packaging. Some exclusions may apply. For more details, please check our Returns page.
- How do I initiate a return?
- To initiate a return, contact our customer service with your order number and the reason for the return. You will receive instructions and a return shipping label if applicable.
- When will I receive my refund?
- Refunds are processed within 7-10 business days after we receive the returned item. The refund will be issued to the original method of payment.
WHOLESALE
Are you interested in carrying our products in your gift shop, ecommerce store, or other retail location? We'd love to chat. Drop us a line via our Wholesale Inquiries page.
For more information, please Contact Us.